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February 28, 200 4

 Best Practices Awards Announced at PODi Forum

PODi Best Practices Awards Recognize Innovative Digital Document Applications. Prudential Retirement and Royal Impressions take "Best of Show".

Rochester, NY, February 24, 2004 -- PODi, the Digital Printing initiative (Website), announced the 2004 winners of its Best Practices awards to 250 industry leaders at the annual PODi Applications Forum in Las Vegas on February 10, 2004. The recognition honors organizations in the U.S., Canada, and South America whose digital print-on-demand strategies are best in class. Three categories of applications were considered: direct marketing, collateral management, and transactional applications.
 
"Extremely innovative, highly effective work is being done, and it is appropriate to give these pacesetters the highest recognition for their outstanding efforts," said Rab Govil , president of PODi. "The PODi Best Practices awards offer a way to spotlight those projects that are truly best in class and encourage other organizations to consider these kinds of best practices for their own businesses."
 
The number of entries for the PODi Best Practices in Digital Print report increases every year, and only those that demonstrated clear, measurable business results were considered for an award.  Consideration was also given to projects that reduce costs through automation, or increase motivation and therefore effectiveness through relevant use of variable data. Projects using software tools that allow non-technical users to initiate a campaign or project were also preferred.
 
Best of Show
The "Best of Show" winner of the PODi Best Practices awards was Prudential Retirement and Royal Impressions with personalized 401(k) enrollment books and statements designed to increase employee enrollment and encourage sound investment. A custom enrollment book for each employee helped raise enrollment and contribution levels. Each 40- to 90-page book contained highly relevant, personalized data driven by the prospect's age and income level.
 
"We are honored to receive the PODi award for our Personalization efforts, which enable our clients to communicate messages that specifically target participants' individual circumstances and needs," said John Corrieri, Vice President, Marketing and Communications for Prudential. "Retirement program participants are the real winners as they benefit from having a tool that enables them to make more informed decisions regarding their retirement futures."
 
Direct Marketing Category
In the category of direct marketing, the first place winner was Jay Pontiac Buick and Hot!deas.com* for their personalized automobile service reminders. Jay Pontiac Buick dealerships needed to increase vehicle service orders and improve customer relationship management. Hot!deas.com generates visually stimulating brochures that are  customized using the dealers' rich database of vehicle history to predict services that might be needed. The highly relevant content in the reminder encouraged retention and action. As further incentive, discounts were offered on needed services.
 
"Jay Pontiac-Buick is a typical dealership that recognizes the importance of maximizing advertising and marketing dollars and they have found Variable Data Casting ™ services highly profitable," added Kelly Chaloupka of Director of Information Services for Hot!deas.com.
 
Honorable Mention in the Direct Marketing category went to United Stationers and Saphar & Associates for a Web-enabled application that allows resellers to produce direct marketing campaigns.
 
Collateral Management Category
Huntington College and Scope1 Marketing Technologies' "Build me a brochure" web application for prospective students took first place in Collateral Management.  The  program had an ambitious list of objectives: convert web inquiries into students, encourage campus visits, address both students and parents, convey academic value, demonstrate career outcomes and explain the integration of faith and learning for this Christian college. A web inquiry page was designed to allow a prospective student to create a brochure by indicating areas of study and extracurricular activities that interested them. That data was used to immediately create a PDF brochure online, followed by a printed brochure sent via mail.
 
"The automated response system garnered more new students than any other lead producing source," noted Jim Richardson of Scope1. "It's great to get this award from PODi because the many people who worked to bring this complex application together really deserve the recognition."
 
Virginia Farm Bureau Mutual Insurance and Document Sciences received an Honorable Mention for their application server software to produce policies and quotes on-demand.
 
Transactional Applications Category
A Securian Retirement Services and DST Output color hybrid statement-newsletter solution were the top winners in the transactional category.  The Securian newsletter content, migrated to the statement itself, is tailored with variable information. Securian met its objectives of delivering an improved 401(k) statement to plan participants, providing a more personalized investor newsletter to plan participants, and promoting participants' use of the Securian web site. Securian also enjoyed significant cost savings as postage was cut nearly in half by combining the two documents.
 
"This Best Practices Award recognizes customer solutions that meet client expectations," says Wes Ervin, media, analyst and public relations officer for DST Output. "But here we have a winner that exceeds the client's expectations. The Securian statement not only won multiple awards, but it has succeeded in increasing traffic to the company's Website by 30 percent, more than double the goal."
 
Honorable Mention in the Transactional Applications category went to Cigna and Art Plus Technology for their CRM statements.
 
PODi Best Practices in Digital Print Report Available in March
The awards complement the annual Best Practices report to be released by PODi in March 2004, which will include an in-depth review of the winning applications. For the latest thinking on real issues that impact the bottom line, companies consistently rely on resources like this report, available only from PODi. The Best Practices Report is free to PODi members and available for a fee to non-members.
 
The Applications Forum is an annual event that focuses on real-world case studies and presentations from industry-leading executives and actual end users of digital printing technology.  Attendees have the opportunity to learn from their peers about the most effective and practical solutions for digital printing sales and workflow challenges.  The Forum enables industry leading vendors and service providers to work together to build the digital printing industry through open exchange of ideas.
 
The growth in the digital printing industry is evident in the number of attendees at the 2004 Forum.  Attendance increased over 100% from the previous year, as did the numbers of vendors participating in the Vendor Fair.  The next Applications Forum is scheduled for Q1 of 2005.   More information regarding the Applications Forum can be found at http://www.podi.org

PODi is an industry initiative with over 120 members including Executive Board members Adobe, Electronics for Imaging, HP, IBM, NexPress, Pitney Bowes and Xerox. PODi leads the evolution of the digital printing infrastructure by promoting interoperability through standards, and advances the opportunities in digital printing technology through market development activities, including the publication of articles and industry speaking engagements. Membership in PODi is open to leading vendors, developers and print service providers involved in digital printing. Additional information regarding PODi may be obtained by calling 585-239-6063 or at http://www.podi.org.


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*PROMPT RECOVERY, INC. NOTE:  The data management and variable data programs written about in this article, were created and developed by Mr. Jeff Scott in 2001.  The auto dealership service reminder program featured here was marketed and sold to Jay Pontiac-Buick  by Mr. Scott's company, Customer Appreciation Resources (CAR).  Beginning Fall 2003, these products and services were marketed and  sold to other dealership as Hotideas.com during Scott's brief partnership with the company.  Since June 1, 2004, these services are now offered exclusively though Mr. Scott's company - Prompt Recovery, Inc.

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